Shipping policy
Thank you for shopping with mixnmart.
We aim to process and deliver customer orders reliably and efficiently.
Order Processing Time
Orders are generally processed within 1–5 business days after payment has been successfully confirmed.
Orders are normally not processed on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer.
Standard Shipping Time
After your order has been processed and shipped, standard shipping generally takes approximately:
7–15 business days
Estimated Total Delivery Time
Estimated total delivery time is approximately:
8–20 business days
This estimate includes both order processing and shipping time.
Delivery dates are estimates rather than guarantees.
Possible Shipping Delays
Delivery may occasionally take longer because of:
- Carrier service disruptions
- Severe weather
- Public holidays
- Customs procedures
- Remote delivery locations
- Transportation disruptions
- Incorrect or incomplete shipping addresses
- Other circumstances outside our reasonable control
Tracking Information
Tracking information will be provided when available after your order has shipped.
Please allow approximately 1–3 business days after shipment for tracking information to become active in the carrier's system.
Shipping Address
Customers are responsible for providing complete and accurate shipping information during checkout.
Please carefully verify your address before submitting your order.
mixnmart is not responsible for delivery delays or failed deliveries caused by inaccurate or incomplete address information provided by the customer.
Lost or Missing Packages
If your tracking information indicates that a package was delivered but you cannot locate it, please:
- Check the delivery area around your property.
- Check with household members or neighbors.
- Contact the shipping carrier.
- Contact our customer support team if additional assistance is required.
Damaged or Incorrect Deliveries
If your order arrives damaged, defective, incomplete, or incorrect, please contact us promptly at hgdjhs22323@outlook.com.
Please provide:
- Your order number
- A description of the issue
- Clear photos of the product
- Photos of the shipping packaging when applicable
We will review the information and provide an appropriate solution.
Shipping Support
mixnmart
Website: https://mixnmart.com
Email: hgdjhs22323@outlook.com
Business Address: 450 Custer Ave, Akron, CO 80720, US